White Papers

Sharing our expertise, knowledge and research-driven content

Our subject matter experts translate today’s news into comprehensive informational pieces to help you better understand the impact of recent industry updates, trends, or issues.

Our latest White Papers

Early action, better results: The benefits of proactive adjuster involvement in auto no-fault pharmacy claims

Optum Auto No-Fault experts AJ Carrier, Vice President of Account Management, and Melissa Dillingham, Senior Account Manager, illustrate how the power of a customized PBM program and proactive adjuster engagement can work together to help auto carriers significantly reduce the burden on adjusters, improve turnaround times, lower costs, and extend claimant benefits.

Dispelling the rumors about PPOs and other medical networks

In this white paper, we’ll review what you may have heard about these types of networks, and then provide factual information to dispel rumors and inaccuracies.

Why businesses should use a single vendor for their PBM and settlement solutions programs

In this white paper, we’ll review why using a single vendor for both PBM and settlement solutions services has major advantages for workers’ compensation programs.

Optum public policy and regulatory experts share the right information at the right time

We’ve all heard the saying, “knowledge is power.” Evaluating legislation and regulation involves lots of details to organize, legalese to interpret, if/then statements to flowchart, and updates to sort. This is where the Optum Public Policy and Regulatory Affairs (PPRA) team really shines.

Case studies

Learn how Optum helps improve the lives of injured parties, drives cost savings, improves operational efficiency and expedites claim resolution.

Treating an Injured Person and not a claim

Why Injured-Person Centered Care Is Essential for Driving Better Outcomes in Workers’ Comp

Medical Marijuana

The legalization of marijuana in multiple states across the country for medical use is generating conversation – and creating challenges

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