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Contact information

We operate in an industry built on trust.

This can only be achieved through communication and support; that’s why we make it easy to find the department or support you need all in one place.

Our call center is available no matter the day or time, we’re here to help.

One Number — One Optum
1-833-4U-OPTUM (1-833-486-7886)

Option 1  Pharmacy
Option 2  Ancillary
Option 3  PPO

Option 6  Medical Bill Review
Option 7  Accounting and Finance
Option 9  Repeat Menu

For portal support click here

VitalPoint® Technical Support
vitalpointsupport@optum.com

One Healthcare ID Help Center

 

Workers' compensation

Fax or email for a specific department

Accounts Payable
OptumWC.AccountsPayable@optum.com

 

Ancillary Services
OptumWC.Ancillary@optum.com

 

Ask-a-Pharmacist
OptumWC.AskAPharmacist@optum.com

 

Clinical Services
OptumWC.ClinicalServices@optum.com

 

Home Delivery Services
OptumWC.HomeDelivery@optum.com
1-800-491-7997

 

Legal
OptumWC.Compliance@optum.com

 

Medical Bill Review
1-800-683-1254

 

Pharmacy Services
OptumWC.ClientServices@optum.com

 

PPO Network Services
OptumWC.PPONetwork@optum.com
1-833-396-1013

 

Public Policy & Regulatory Affairs
OptumWC.PolicyMatters@optum.com

Auto no-fault

Fax or email for a specific department

Ancillary Services
Optum.Ancillary@optum.com

 

Ask-a-Pharmacist
Optum.AskAPharmacist@optum.com

 

Home Delivery Services
Optum.HomeDelivery@optum.com
1-800-491-7997

 

Pharmacy Services
Optum.ClientServices@optum.com

 

PPO Network Services
Optum.PPONetwork@optum.com
1-833-396-1013

Mailing address

Optum

PO Box 289
Huntingdon Valley, PA 19006