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Treatment for an injury may require a variety of services.
Optum has the solution to help manage them all.

We call this Total Care Management

Built from a foundation of Network Management, Clinical Care Management and Client Support & Tools, Total Care Management helps you address every component of a claim.

Network Management
Clinical Care Management
Client Support and Tools

Total Care Management is your solution to manage, monitor, schedule and analyze an injured person’s complete treatment from date of injury to claim resolution. Whether you need pharmacy, ancillary, medical or settlement services — or a combination of them all — Optum goes beyond simple transactional savings.

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Optum looks at the injured person’s treatment holistically and makes your needs, our focus. We can help you control costs and utilization, make better clinical decisions and more.

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Insightful solutions

The coordination of our pharmacy, ancillary and medical services, along with settlement solutions, provides multiple benefits, including:

  • Broad access to care through our expansive network of providers for savings on all facets of medical treatment necessary for a claim
  • Superior delivery of care and service with a focus on the well-being and safety of the injured party
  • Optimal clinical and financial outcomes for your business

For more information on the Optum Total Care Management solution and any of our products and services email us at

Pharmacy Care Services


Address industry challenges of pharmacy spend, network penetration, costs, compliance and service quality with clinical expertise and analytical tools.

Ancillary Services


Ensure quality care with vetted providers for discharge planning, transportation, language services, medical equipment and home care.

Medical Services


Provide access to quality care through a broad PPO network while managing clinical outcomes with case management services.

Settlement Solutions


Receive insight in managing the complexities of Medicare Set-Asides with reporting and clinical tools to ensure compliance and cost savings.

Industry specific solutions

Federal Services

Federal Services

With 40 years of experience, ​Optum has created a comprehensive workers’ compensation program to address federal agencies’ most critical needs in managing pharmacy and ancillary services.

Auto No-fault

Auto No-fault

Customized solutions for the auto no-fault industry ​​​provide tools for better decision-making. Our quality networks, advanced analytics and clinical expertise promote policyholder satisfaction and retention.

Maritime Services

Federal Services

As a leading end-to-end payment integrity organization, Optum specializes in solutions for the Maritime industry to control medical costs.