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Treatment for an injury may require a variety of services.
Optum has the solution to help manage them all.

We call this
Total Care Management

Network Management
Clinical Care Management
Client Support and Tools

Built from a foundation of Network Management, Clinical Care Management and Client Support & Tools, Total Care Management helps you address every component of a claim.

Total Care Management is your solution to manage, monitor, schedule and analyze an injured person’s complete treatment from date of injury to claim resolution. Whether you need pharmacy, ancillary, medical or settlement services — or a combination of them all — Optum goes beyond simple transactional savings.

Nurse and man walking away from a wheelchair

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Optum looks at the injured person’s treatment holistically and makes your needs, our focus. Total Care Management can help you control costs and utilization, make better clinical decisions and more.

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Insightful solutions

The coordination of our pharmacy, ancillary and medical services, along with settlement solutions, provides multiple benefits, including:

  • Broad access to care through our expansive network of providers for savings on all facets of medical treatment necessary for a claim
  • Superior delivery of care and service with a focus on the well-being and safety of the injured party
  • Optimal clinical and financial outcomes for your business

For more information on the Optum Total Care Management solution and any of our products and services email us at

Pharmacy Care Services


Address industry challenges of pharmacy spend, network penetration, costs, compliance and service quality with clinical expertise and analytical tools.

Ancillary Services


Ensure quality care with vetted providers for discharge planning, transportation, language services, medical equipment and home care.

Medical Services


Provide access to quality care through a broad PPO network while managing clinical outcomes with case management services.

Settlement Solutions


Receive insight in managing the complexities of Medicare Set-Asides with reporting and clinical tools to ensure compliance and cost savings.

Industry specific solutions

Federal Services

Drawing on nearly 40 years of experience serving government agencies, ​Optum has created a comprehensive workers’ compensation program to address federal agencies’ most critical needs in managing pharmacy and ancillary services.

Federal Services

Auto No-fault

Customized pharmacy and ancillary services for the auto no-fault industry. ​​​These solutions provide the tools for better decision-making through quality networks, advanced analytics and clinical expertise that promote policyholder satisfaction and retention.

Auto No-fault

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