Contact Information
We operate in an industry built on trust.
This can only be achieved through communication and support, that’s why we make it easy to find the department or support you need all in one place.
One Number — One Optum
1-833-4U-OPTUM (1-833-486-7886)
Option 1 Pharmacy
Option 2 Ancillary
Option 3 PPO
Option 4 Case Management
Option 5 Settlement Solutions
Option 6 Medical Bill Review
Option 7 Accounting and Finance
Option 9 Repeat Menu
Workers' compensation
Fax or email for a specific department
Accounts Payable
OptumWC.AccountsPayable@optum.com
Ancillary Services
OptumWC.Ancillary@optum.com
Ask-a-Pharmacist
OptumWC.AskAPharmacist@optum.com
Case Management
OptumWC.PPOReferrals@optum.com
1-833-396-1013
Clinical Services
OptumWC.ClinicalServices@optum.com
Home Delivery Services
OptumWC.HomeDelivery@optum.com
1-800-491-7997
Legal
OptumWC.Compliance@optum.com
Medical Bill Review
1-833-396-1014
Pharmacy Services
OptumWC.ClientServices@optum.com
PPO Network Services
OptumWC.PPONetwork@optum.com
1-833-396-1013
Public Policy & Regulatory Affairs
OptumWC.PolicyMatters@optum.com
Settlement Solutions
OptumWC.MSPReferrals@optum.com
Auto no-fault
Fax or email for a specific department
Ancillary Services
Optum.Ancillary@optum.com
Ask-a-Pharmacist
Optum.AskAPharmacist@optum.com
Home Delivery Services
Optum.HomeDelivery@optum.com
1-800-491-7997
Pharmacy Services
Optum.ClientServices@optum.com
PPO Network Services
Optum.PPONetwork@optum.com
1-833-396-1013
AIMS Appeals
Optum.AIMSAppeals@optum.com
AIMS Billing
Optum.AIMSBilling@optum.com
Auto No-Fault General
Optum.AIMSAdmin@optum.com
Office locations
Corporate office
Eden Prairie, Minnesota
11000 Optum Circle
Eden Prairie, MN 55344
Montgomery, Alabama
7480 Halcyon Pointe Drive
Suite 300
Montgomery, AL 36117
1-334-290-4773
Tampa, Florida
175 Kelsey Lane
Tampa, FL 33619
1-877-275-7674
1-800-774-4111
Westerville, Ohio
250 Progressive Way
Westerville, OH 43082
1-800-777-3574
1-614-923-7650