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Contact Information

We operate in an industry built on trust.

This can only be achieved through communication and support, that’s why we make it easy to find the department or support you need all in one place. 

One Number — One Optum
1-833-4U-OPTUM (1-833-486-7886)

Option 1  Pharmacy
Option 2  Ancillary
Option 3  PPO
Option 4  Case Management

Option 5  Settlement Solutions
Option 6  Medical Bill Review
Option 7  Accounting and Finance
Option 9  Repeat Menu

If you need more assistance, please email ExpectMore@optum.com

  For portal support click here

Workers' compensation

Fax or email for a specific department

Accounts Payable
  OptumWC.AccountsPayable@optum.com


Ancillary Services
  OptumWC.Ancillary@optum.com


Ask-a-Pharmacist
  OptumWC.AskAPharmacist@optum.com


Case Management
  OptumWC.PPOReferrals@optum.com
  1-833-396-1013


Clinical Services
  OptumWC.ClinicalServices@optum.com


Home Delivery Services
  OptumWC.HomeDelivery@optum.com
  1-800-491-7997


Legal
  OptumWC.Compliance@optum.com


Medical Bill Review
  1-833-396-1014


Pharmacy Services
  OptumWC.ClientServices@optum.com


PPO Network Services
  OptumWC.PPONetwork@optum.com
  1-833-396-1013


Public Policy & Regulatory Affairs
  OptumWC.PolicyMatters@optum.com


Settlement Solutions
  OptumWC.MSPReferrals@optum.com

Auto no-fault

Fax or email for a specific department

Ancillary Services
  Optum.Ancillary@optum.com


Ask-a-Pharmacist
  Optum.AskAPharmacist@optum.com


Home Delivery Services
  Optum.HomeDelivery@optum.com
  1-800-491-7997


Pharmacy Services
  Optum.ClientServices@optum.com


PPO Network Services
  Optum.PPONetwork@optum.com
  1-833-396-1013


AIMS Appeals
  Optum.AIMSAppeals@optum.com


AIMS Billing
  Optum.AIMSBilling@optum.com


Auto No-Fault General
  Optum.AIMSAdmin@optum.com


Office locations

Corporate office

Eden Prairie, Minnesota

11000 Optum Circle
Eden Prairie, MN 55344

Montgomery, Alabama

7480 Halcyon Pointe Drive
Suite 300
Montgomery, AL 36117
  1-334-290-4773

Tampa, Florida

175 Kelsey Lane
Tampa, FL 33619
  1-877-275-7674
  1-800-774-4111

Westerville, Ohio

250 Progressive Way
Westerville, OH 43082
  1-800-777-3574
  1-614-923-7650