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Auto No-Fault

 

Ancillary Services

 

We improve care quality and reduce costs by providing a comprehensive and connected network, combined with personal engagement.

We’ll partner with you to

  • Drive customer service success through attentive support
  • Reach more locations through an extensive, vetted network 
  • Focus on safety, effectiveness, and utilization through an expert clinical care team
  • Provide compassionate care and understanding of each claimant's unique needs

Our ancillary program

Products

  • Durable medical equipment (DME)
  • Supplies
  • Home health care
  • Transportation and translation services
  • Home and vehicle modifications
  • Orthotic and prosthetic devices

Network services

  • Proprietary catalog-based ancillary networks
  • Provider generated channel
  • Retrospective DME 360

Clinical management

  • Holistic approach
  • Evidence-based medicine protocols
  • Catastrophic care management
  • Nurses and clinical staff
  • Comprehensive documentation
  • Discharge planning

Client support

  • Proprietary web portal - VitalPoint®
  • Reporting and analytics
  • Account management support personnel
  • Public Policy & Regulatory Affairs team
  • Dedicated customer service team
  • Electronic data interchange (EDI)

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