Contact information
We operate in an industry built on trust.
This can only be achieved through communication and support, that’s why we make it easy to find the department or support you need all in one place.
One Number — One Optum
1-833-4U-OPTUM (1-833-486-7886)
Option 1 Pharmacy
Option 2 Ancillary
Option 3 PPO
Option 6 Medical Bill Review
Option 7 Accounting and Finance
Option 9 Repeat Menu
Information on the Change Healthcare Cyber Response
Read more here
Workers' compensation
Fax or email for a specific department
Accounts Payable
OptumWC.AccountsPayable@optum.com
Ancillary Services
OptumWC.Ancillary@optum.com
Ask-a-Pharmacist
OptumWC.AskAPharmacist@optum.com
Clinical Services
OptumWC.ClinicalServices@optum.com
Home Delivery Services
OptumWC.HomeDelivery@optum.com
1-800-491-7997
Legal
OptumWC.Compliance@optum.com
Medical Bill Review
1-800-683-1254
Pharmacy Services
OptumWC.ClientServices@optum.com
PPO Network Services
OptumWC.PPONetwork@optum.com
1-833-396-1013
Public Policy & Regulatory Affairs
OptumWC.PolicyMatters@optum.com
Auto no-fault
Fax or email for a specific department
Ancillary Services
Optum.Ancillary@optum.com
Ask-a-Pharmacist
Optum.AskAPharmacist@optum.com
Home Delivery Services
Optum.HomeDelivery@optum.com
1-800-491-7997
Pharmacy Services
Optum.ClientServices@optum.com
PPO Network Services
Optum.PPONetwork@optum.com
1-833-396-1013
Mailing address
Mailing address:
Optum
PO Box 289
Huntingdon Valley, PA 19006