Dionne Lacey-Artis

Dionne Lacey-Artis was named Chief Business Officer in July 2023. In this role, Dionne is responsible for the oversight of account management, sales, client experience, product management, and growth strategy (sales enablement, marketing, communications, and informatics) functions. She promotes and guides careful and innovative business strategies, as well as plans and procedures for leading, monitoring, and improving service delivery.

Dionne brings more than 33 years of experience leading and managing diverse teams and more than 20 years’ experience in the workers’ compensation and group health industries. She has generated muti-million-dollar profits for the many organizations she has worked for in her career and improved ways to work and working environments for the people she oversaw. She is able to succeed due to her ability to ever improve her skillsets and knowledge, develop strategic alliances (both professional and personal), and never lose focus on the needs of the customer. Her commitment to building client relationships and connecting clients with the best business solutions is mirrored by her drive to create productive and enthusiastic internal teams that share her commitment to client partnership. Her background includes senior level sales and management positions, solution development, and extensive claims experience.

An inspiring, charismatic leader and client advocate, Dionne has held positions in the workers' compensation and group health industries for more than 20 years. Her background includes senior level sales and management positions, solution development, and extensive claims experience.

Dionne holds a Bachelor of Science from the University of Alabama and is a board member of the Alliance of Women in Workers’ Compensation.