Optum stands strong and ready to serve our clients and their injured persons

April 2, 2020 · From the desk of David W. Young

The impact of COVID-19 cannot be ignored. From how we work to how we live, most of us are adjusting to a new state of “normal.”

While there are many unknowns, Optum Workers’ Compensation and Auto No-Fault is committed to our customers, claimants and our team members. We remain fully staffed and operational and continue to ensure that the injured person is receiving the right treatment at the right time for the right duration and for the most appropriate cost.

With the strength of our parent company UnitedHealth Group, and the readiness of our dedicated team members - most of whom are currently working from home, Optum Workers’ Compensation and Auto No-Fault stands strong and is ready to work with our clients and their claimants. Whether you need support for a disruption in service from one of your vendor partners or supplemental programs, information on new services, or a resource for state-by-state information, Optum stands ready to assist.

To provide access to the most recent information, we have set up a state-by-state guide that is updated daily (Mon-Fri) on COVID-19 alerting you to the most recent changes for workers’ compensation and auto no-fault. Please bookmark this LINK for the latest information when you need it.

This is an unprecedented time. While many situations may feel beyond your control, Optum is here to support you and our team is working diligently to monitor the situation and provide solutions for our clients and their injured persons.

Thank you and be well,

David W. Young

President & CEO