To our valued customers, partners and patients recovering from injuries,

March 19, 2020 · From the desk of David W. Young

Given the recent developments and extensive news coverage about COVID-19, we understand the heightened concerns of our clients, partners and injured persons. At Optum Workers’ Comp and Auto No-Fault, our top priorities are the health and wellbeing of those we serve and the safety of those who deliver care; and we stand ready to support your needs during these challenging times. Our dedicated employees have rigorously planned and tested our processes, systems and supply chains for business continuity, resiliency and recovery to do everything possible to support the health of those we are privileged to serve.

We realize that the need for medicine, medical and clinical services and patient safety do not diminish regardless of the current environment, and we, as part of UnitedHealth Group, stand ready to ensure that you receive the same high quality customer support/service to which you are accustomed.

Optum, and the larger enterprise, is actively monitoring COVID-19 and we have a team of experts working around the clock to ensure we are doing everything possible to support you. While the situation is dynamic, we are committed to adapting and supporting those we serve.

For more information on COVID-19, the following resources can help you stay informed:

We recommend visiting the CDC website to learn more about the disease, FAQs and the latest CDC guidance and protocols.
Individuals can also visit WHO website to learn more about how the World Health is addressing COVID-19.

Thank you – we wish you and your family good health.

David W. Young
President & CEO