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A 2018 REVIEW OF THE PREVAILING INDUSTRY INFLUENCES IMPACTING CLAIM OUTCOMES

2018 proved to be another successful year and led to positive outcomes for our payers and for the industry. Our Optum programs and services helped control overall pharmacy utilization and costs as we achieved an 8.3% reduction in average cost per claim. We also reached a 7.1% reduction in opioid spend in relation to opioid claims. As we review our 2018 pharmacy results, we will also expand on how this may impact ancillary, PPO and settlement solutions.

Click on the pdf link for a full report, or for a brief overview, ​watch the video ​showing the industry trend highlights.


 

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